Issue
You are using the online graduate application through the TerpEngage Graduate Admissions System. You do not have a UMD Directory ID and are using the non UMD identity account sign-in option. You've created an account, but are unable to sign-in to it. You've tried using the Forgot your Password? link to reset your password, but you're not receiving the password reset email.
Environment
Online Graduate Application through the TerpEngage Graduate Admissions System
Resolution
Email gradappsupport@umd.edu for support using the Graduate School application portal.
Cause
The email address you used to create the account is not accessible to you. For example, if there was a typo in your email address, you won't be able to receive the password reset email.