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Computer Security Incident Response Service Offering
Install FireEye on Linux
Table of contents Install FireEye on Linux Verify install Information collected by FireEye agents FireEye is a new Endpoint Detection and Response (EDR) system that is replacing the usage of traditional anti-virus software on campus. It will be required on all University-owned computers
Article: KB0015995 · Confidence: Validated Published:
FireEye: Frequently Asked Questions (FAQs)
Table of contents What is FireEye? Why is UMD changing its existing antivirus solutions to FireEye? When is FireEye required? Can I install FireEye on my personal computer? What will FireEye offer that the previous antivirus solutions did not? What makes FireEye better? What is an Endpoint
Article: KB0015939 · Confidence: Validated Published:
Install FireEye on macOS
The software previously known as FireEye is now called Trellix. Trellix (FireEye) is an Endpoint Detection and Response (EDR) system that replaced the usage of traditional anti-virus software on campus. Trellix runs on Windows, Mac, and Linux. Trellix (FireEye) is for University-owned machines only.
Article: KB0015954 · Confidence: Validated Published:
"Document shared with you" phishing emails
Phishing emails are on the rise at the University of Maryland.  Phishing emails are crafted in a way to make you believe the information and sender are real, and for you to divulge passwords, financial information, and other personal data. A recent phishing email campaign attempted to gain acc
Article: KB0017091 · Confidence: Validated Published:
Install Trellix (FireEye) on Windows
The software previously known as FireEye is now known as Trellix. Trellix is an Endpoint Detection and Response (EDR) system that replaced the usage of traditional anti-virus software on campus. It was required on all University computers by June 30th, 2021. Trellix/FireEye is only for University-o
Article: KB0015952 · Confidence: Validated Published:
Handle and Report IT Security Incidents
Table of contents Report a security incident What is an IT security incident? Resources for IT professionals During the first 10 minutes During the first 24 hours Tips for handling IT security incidents Report a security incident It is important that you report an actual or s
Article: KB0012366 · Confidence: Validated Published:
Checking Email Filters After Account Compromise
If you suspect your email account may have been compromised or someone may have gained unauthorized access to it, you may need to review your email filters. Attackers will create email filters to hide their tracks from the owner of the email account.  This can involve sending emails with certa
Article: KB0017092 · Confidence: Validated Published:
FireEye: Reporting False Positives or Requesting Software Exlusions
This is only for members of the University of Maryland community, users outside of UMD please contact FireEye support directly. In certain circumstances FireEye may mark a program as malicious and quarantine a file for a program that is not malicious. For example, many third party software update f
Article: KB0015961 · Confidence: Validated Published: