Knowledge By Service
Active Directory Service Offering
Encrypt and Decrypt Secure Email Messages with PGP Public Key
Table of Contents About Pretty Good Privacy (PGP) PGP public key Encrypt messages  Decrypt messages About Pretty Good Privacy (PGP) Pretty Good Privacy (PGP) is a digital data encryption program that uses public and private keys to secure e-mail communications. PGP must be in
Article: KB0013533 · Confidence: Validated Published:
Access Delegated UMD Gmail Accounts through Gmail Mobile App
Table of Contents Forward incoming emails from a delegated account Create a label in Gmail to filter emails forwarded from the delegated account Set replies to send using the delegated account address UMD Gmail allows you to access accounts that you share with other collaborators. These
Article: KB0011373 · Confidence: Validated Published:
Overview of Account Terminations for Students
Table of contents Account terminations for students Termination timeline Things to consider Student employees Return to the university as employee or student What services do I lose access to? What should I do with the data in services I will lose access to? Access to ELMS-Canvas C
Article: KB0010153 · Confidence: Validated Published:
Email Access and Auto-Reply Message for Deceased Employees
Table of Contents Access to Deceased Employee Email Account Auto-Reply Message for Deceased Employee Support Services Access to Deceased Employee Email Account In the event of the untimely passing of a UMD faculty or staff member, DIT can provide the following access to the 
Article: KB0013931 · Confidence: Validated Published:
Guide to the University of Maryland Directory
Table of contents Activate your university Directory ID and passphrase Search the Directory Set a recovery phone Change and reset your passphrase Change your passphrase Set your passphrase View and edit your Directory profile The University of Maryland (UMD) Directory contains&
Article: KB0013783 · Confidence: Validated Published:
Software Licensing Frequently Asked Questions (FAQ)
Table of contents General information What are your hours? Where are you located? How can I get in touch with Software Licensing? TERPware What is TERPware? How does TERPware work? TERPware tells me I do not have access. Who has access to TERPware? I need help install
Article: KB0011669 · Confidence: Validated Published:
Multi-Factor Authentication Hardware Token Frequently Asked Questions (FAQ)
Table of contents What is a hardware token? How do I purchase a Yubikey? How do I register a hardware token in Duo? What is an ID Notary? Where can I find an ID Notary? How do I use a hardware token? Can I share my hardware token with a colleague? How many hardware tokens do I need?
Article: KB0010401 · Confidence: Validated Published:
Active Directory
Table of Contents About Active Directory OU administrator access Active Directory Service account request Related services About Active Directory Active Directory (AD) is the database of user accounts, groups, computers, and other resources that comprise a Windows Server based network
Article: KB0012415 · Confidence: Validated Published:
Save UMD Email Messages and Conversations into PDF File Format
Table of contents Save one email or conversation as a PDF Save multiple emails or conversations as a PDF using Microsoft Windows Save multiple emails or conversations as a PDF using Mac OS X Save one email or conversation as a PDF You can easily save one email or conversation in Gmail b
Article: KB0015108 · Confidence: Validated Published:
Enroll a Phone Number for Callback Multi-Factor Authentication
Enrolling a phone number to your Duo multi-authentication profile will enable Duo to call your phone to verify your identity. This method works with cell phones and landlines. Enroll your phone number for callback Visit the Multi-Factor Authentication Profile page. Log into the Central Aut
Article: KB0013484 · Confidence: Validated Published:
Local Administrator Access Statement of Understanding
Submission of this request form, pending all approvals, will result in creation of an .admin account which will provide local administrator access to the machines listed in this document. If the applicant has an existing .admin account, that account will be given access to the local administrator gr
Article: KB0016764 · Confidence: Validated Published:
Configure SQL Developer for RADIUS login on MAC OS
Install SQL Developer from Self Service (/Applications/Self Service.app). This will install SQL Developer with the Oracle Instant Client. Note: Java 8  is required for SQL Developer to work. Configure SQL Developer In SQL Developer, complete the following steps: Click on the Oracle SQL De
Article: KB0014600 · Confidence: Validated Published:
UMD Enterprise Directory: Best Practices
Table of contents Secure LDAP Authentication/Authorization Efficient queries Search base Search limits Person schema Server version LDAP RFCs Secure LDAP Unless anonymous searches are being done, all LDAP operations must be performed over a secure connection: either SSL on port 636
Article: KB0012270 · Confidence: Validated Published:
Change My Social Security Number
Environment Directory ID Office of Registrar Testudo Description of issue I want access to my Directory ID so that I can get my transcript.  Underlying cause Incorrect Social Security number on file and customer cannot get into account. Solution The Registrar can process chang
Article: KB0015085 · Confidence: Validated Published:
DRUPAL: Set up SSH Access for Mac
Table of contents Overview Generate a SSH key Add SSH key to GitLab Overview After you initialize your GitLab account, by logging in to GitLab Community Edition, you can manage your Secure Shell (SSH) access through your profile settings. To learn more about SSH Keys, visit Gi
Article: KB0012542 · Confidence: Validated Published:
UMD Directory Services: ID Policy
Table of contents ID creation for new users ID selection by new users ID changes ID reserves ID creation for new users The program takes the first letter of the first name and then concatenates the last name (punctuation within the name is ignored). This string is then truncated to eig
Article: KB0012288 · Confidence: Validated Published:
No Multi-Factor Authentication Prompt While Using Safari
Environment iPhone Description of Issue User wasn't presented with Duo multi-factor authentication prompt when trying to login through Safari for his gmail. Underlying Cause Setting for Safari browser. Solution Clear cache on Safari.
Article: KB0014442 · Confidence: Validated Published:
Register for Microsoft Endpoing Configuration Manager (MECM) Services
The Microsoft Endpoint Configuration Manager (MECM) service is designed to allow Division of Information Technology (IT) and departmental IT staff to manage University owned computers, report on client functions and status, deploy software packages, and deliver software updates. Staff who want to r
Article: KB0010760 · Confidence: Validated Published: