Knowledge By Service
Zoom Web Conferencing (Video/Audio) Service Offering
Sign in to Zoom
Table of contents Sign in to Zoom Sign in with the Zoom desktop app Access Zoom on a Mobile Device Access Zoom in ELMS-Canvas Sign in to Zoom Go to https://umd.zoom.us. Click one of the following options: Click Sign in to access your Zoom profile. Click Host to start your o
Article: KB0015459 · Confidence: Validated Published:
Change Display Name for a Single Zoom Meeting
Issue Meeting participants have the ability to change their display name before or during a meeting. The display name update will only apply to the meeting in progress and will have been set for each meeting. Environment Zoom desktop, web app and mobile apps. Resolution Before a meeting This w
Article: KB0015760 · Confidence: Validated Published:
Turn off AI Companion for Zoom
See our support article on Zoom's AI companion to learn more. From your UMD Zoom profile, navigate to Settings in the left-side menu. Under the heading AI Companion, turn off the following settings: For Meetings: Meeting Summary with AI Companion Meeting questions with AI Companion F
Article: KB0018280 · Confidence: Validated Published:
Transfer ownership of a Zoom meeting or webinar to another person
Article: KB0016753 · Confidence: Validated Published:
Zoom Webinar Guide
Table of contents Do I need a webinar? Before the webinar license is granted After the webinar license is granted During the practice session During the webinar Additional information and features Since webinar licenses are obtained the day of your webinar, it is recommended to create
Article: KB0016225 · Confidence: Validated Published:
Zoom Conferencing on iPads, Tablets, and Kindle Fire
Table of contents Specifications Supported Operating Systems Supported browsers for Web Start Bandwidth Recommendations Download and open Zoom Logging into UMD.ZOOM.US Meeting number Sign In Meetings and chat Navigation Meeting controls Zoom Mobile can be used with iP
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Zoom Live Automatic Transcripts for Meetings
Table of contents   Overview Limitations Improve transcript's accuracy Privacy and accessibility Enable the live automatic transcription feature Enable auto live transcription for a meeting (Host) Save captions and transcripts capability Display live transcription in a meeting (Att
Article: KB0015975 · Confidence: Validated Published:
Download and Delete Zoom Recordings and Transcripts
Download recordings and transcripts Sign in to your Zoom account. Select Recordings and Transcripts in the navigation menu. On the recording page, select the checkbox to the left of the recordings you wish to download. Then, click the three dots (...) button on the far right and choose Dow
Article: KB0017241 · Confidence: Validated Published:
Zoom Webinar Licenses
Table of contents Availability Reserve a Zoom Webinar license Need an exclusive Webinar license for a Zoom account? Need a license that holds more than 1000 attendees? What happens if meeting registration exceeds the 300 person meeting limit before the meeting is converted? What happens if
Article: KB0015511 · Confidence: Validated Published:
Zoom AI Companion
Table of contents Meeting with AI Companion Smart recording with AI Companion Team Chat with AI Companion Whiteboard content generation with AI Companion Zoom Events with AI Companion Zoom AI Companion is now enabled for the UMD community. You may notice the AI Companion icon  acr
Article: KB0018270 · Confidence: Validated Published:
Convert Zoom Meetings to Webinars
Article: KB0016293 · Confidence: Validated Published:
"You are signing into a Zoom account that is different from your current one" error
Article: KB0017045 · Confidence: Validated Published:
Security Settings for Zoom Meetings
  Table of Contents What is Zoombombing? How can I keep my meetings secure? Advanced sharing options In a meeting In your profile settings Options in an active meeting Manage participants during a meeting Options to add your pronoun and edit your name Options to manage the
Article: KB0015411 · Confidence: Validated Published:
What is Available in Zoom Local Recordings?
Table of contents Recording Zoom meetings locally Meeting or conversion process unexpectedly ends What is not available in Zoom local recordings? When recording a Zoom session, meeting hosts have the option to record to the Cloud or to have their recordings download to their local comput
Article: KB0016104 · Confidence: Validated Published:
Zoom Basic Features
Table of contents Sign in to Zoom from umd.zoom.us Using Zoom in ELMS-Canvas Create an instant Zoom meeting Join a Zoom meeting Schedule a future Zoom meeting Invite others to a Zoom meeting in progress Setting scheduling privilege Sign in to Zoom from umd.zoom.us To access any of t
Article: KB0015448 · Confidence: Validated Published:
Understanding Zoom's Timer Functionality
Table of Contents Understanding Zoom's Timer Functionality Key Features of Zoom's Timer Functionality Benefits of Using Zoom's Timer Functionality How to Use Zoom's Timer Features Tips for Effective Use Understanding Zoom's Timer Functionality Zoom, a widely used video conferencing pl
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FERPA and Privacy in Zoom
KBB0010003What is Zoom? All meetings held in Zoom that include course content or student information are protected by the Family Educational Rights and Privacy Act (FERPA). Generally, student meetings and classes should NOT be recorded unless necessary. When recording class sessions or meeting
Article: KB0015451 · Confidence: Validated Published:
Using Zoom to Connect Remote Participants Quick Guide for Classrooms
Table of contents Getting started Troubleshooting video and audio settings in Zoom Sharing the Document Camera in Zoom Using a personal device as the content source Get support The tool of choice for connecting with remote participants from a classroom is the Zoom platform. The followi
Article: KB0016194 · Confidence: Validated Published:
Zoom Marketplace Integrations
Zoom Marketplace apps can be used with UMD Zoom accounts. Below is a list of Zoom Marketplace apps that are approved for use with Zoom at the University of Maryland. Approved apps Google Workspace LTI Pro Panopto Google Calendar Notifications Gmail Google Drive for Zoom by Splain Request
Article: KB0015478 · Confidence: Validated Published:
Unable to convert a scheduled meeting to a Webinar
Article: KB0016784 · Confidence: Validated Published:
Assign a Participant to Type Closed Captions in Zoom
Zoom allows the Host (or co-Host) of a meeting to assign any Participant to type closed captions. More information about using Zoom in an ELMS-Canvas Course can be found at Instructor’s Guide Zoom and Student Guide for Using Zoom. Manual closed captions in Zoom When a meeting is created, Z
Article: KB0015421 · Confidence: Validated Published:
Live Captioning and Remote Transcription Services for Zoom meetings
Table of contents Overview Description of services Transcription service Real-time live captioning/CART services Acquiring services Integrating services into Zoom Zoom integration Support Overview Live captioning and remote transcription services deliver an inclusive
Article: KB0015457 · Confidence: Validated Published:
Zoom Default Password Protected Cloud Recordings
Table of contents Remove the default password Forward the cloud recording confirmation email Share the cloud recording via the UMD Zoom portal Zoom cloud recordings are now password protected by default. Cloud recording passwords are automatically generated and cannot be initially set by
Article: KB0015510 · Confidence: Validated Published:
Accessibility Guide for Using Zoom at UMD
Zoom is a web conferencing system that enables UMD faculty, staff, and students to host, participate, and record meetings and webinars and use a variety of interactive features to collaborate and connect online. It is important that both hosts and attendees are familiar with the many accessibility f
Article: KB0016049 · Confidence: Validated Published:
Change Your Display Name and Add Pronouns in Zoom
NOTE: For learning about pronouns, please refer to the guide Good Practices: Names and Pronouns Log in to your UMD Zoom account at umd.zoom.us. Here are instructions on the proper way to login to the UMD Zoom account. Select your account Profile tab on the left side of the page. Click th
Article: KB0015835 · Confidence: Validated Published:
Missing Zoom recording feature
Article: KB0018275 · Confidence: Validated Published:
Import Zoom meeting error ELMS/Canvas: lti.error.meeting.import.pmi
Article: KB0018350 · Confidence: Validated Published:
Zoom breakout room time limits
Article: KB0016742 · Confidence: Validated Published:
Microphone not working on Remote Desktop
Article: KB0016557 · Confidence: Validated Published:
Unable to register for UMD Zoom webinar
Article: KB0017129 · Confidence: Validated Published:
Changing a Zoom webinar date
Article: KB0017703 · Confidence: Validated Published:
Zoom Meeting Reports
Article: KB0017103 · Confidence: Validated Published:
How far ahead of time should I request a Zoom webinar license?
Article: KB0017702 · Confidence: Validated Published:
Capturing Attendance on Zoom
Article: KB0016899 · Confidence: Validated Published:
Zoom Desktop Client cannot connect to Computer Audio
Article: KB0017128 · Confidence: Validated Published:
Zoom link from ELMS-Canvas not working
Article: KB0016116 · Confidence: Validated Published: