Issue
Whenever I join or start a meeting, I can't use the computer audio to join the meeting. I can phone call in, but I can't use the device audio. I can use the WiFi to join audio, but not when I use my laptop or my desktop.
Environment
Zoom Desktop Client.
Resolution
- Sign into Zoom and then visit zoom.us/profile.
- Select the tab labeled Personal Room.
- At the bottom select the Edit button.
- Next to Audio, ensure that the Both setting is enabled and then select Save.
Cause
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