Issue
You recently corrected or changed your legal name with the University, but some parts of ELMS are displaying the incorrect name.
Environment
Canvas-ELMS
Resolution
There are two places within ELMS that you'll need to update: Profile and Settings.
- Log in to ELMS with your Directory ID and Password.
- Select the Account button in the ELMS navigation sidebar. A list of account-related links will appear.
- Select Profile from the list of links.
- Select the Edit Profile button.
- Update the information in the Name: field.
- Select the Save Profile button.
- Select the Account button in the ELMS navigation sidebar again.
- Select Settings.
- Select the Edit Settings button.
- Update the information in the Full Name:, Display Name:, and Sortable Name: fields.
- Select the Update Settings button.
Cause
The name was changed after the course was populated so ELMS contained outdated information.