What is a lock out?

Lock out occurs when you have lost, forgotten, or failed to reset your University Directory ID passphrase. Additionally, several consecutive login failures within a 10 minute period will result in a 10 minute lock out.

How do I access my account after a lock out?

1. Go to Single Sign On page and click Login to Single Sign-On.
2. On the CAS login page, click the Forgot your passphrase? link.
3. Enter your Directory ID in the Username field. Click Submit.
4. Complete the SMS Passphrase Reset.
5. Click Reset Passphrase.