UMD Gmail allows you to access accounts that you share with other collaborators. These accounts are known as delegated accounts.

Delegated accounts cannot be accessed through mobile devices. However, you can circumvent this limitation by adjusting a few settings in your UMD Gmail account. To access delegated accounts from your mobile device, you must complete the following three sets of steps:

1. Forward incoming emails from a delegated account.
2. Create a label in Gmail to filter emails forwarded from the delegated account.
3. Set replies to send using the delegated account address.

NOTE: These steps must be completed using the full Gmail site, and it is recommended that you do this on a PC for efficiency.

After completing the steps below, you will be able to log into your UMD Gmail account using the Gmail mobile app on your iOS or Android mobile device, and email messages sent to the selected delegated account will be delivered to your inbox.

Forward incoming emails from a delegated account

To forward incoming emails from the delegated account follow the steps listed below:

1. Go to mail.google.com.
2. Log in to Gmail with your UMD email address. You may need to verify your identity with multi-factor authentication.
3. Click on your account photo or the circle with your first initial in it.
4. From the drop-down menu, click to open your delegated account.
5. From you delegated account, click the gear icon.
6. Select Settings.
7. Click the Forwarding and POP/IMAP tab.
8. Click Add a forwarding address in the Forwarding section.
9. Enter your university email (@umd.edu) address.
10. Click Next, then click Proceed. Select Disable forwarding.
11. For your security, Google will send a verification email to that address. Open your UMD Gmail inbox and find the confirmation message from Google's Gmail team. If you are having trouble finding it, check your Spam folder.
12. Click the verification link in that email.
13. Return to the delegated account inbox, and reload the page in your web browser.
14. Click the down arrow in the Search field. The Search Filter window will open below the Search field. In the To field, enter the delegated account name (e.g. umd-delegates@umd.edu).
15. Click Create filter with this search. Select Forward it to.
16. Select your UMD email address from the dropdown next to Forward it to.
17. Click Create Filter.
    NOTE: To force all existing messages in the delegated account to be forwarded, check the checkbox next to Create filter.
18. Return to the Forwarding and POP/IMAP page in Settings, ensure that Forward a copy of incoming mail is selected and your UMD email address is listed in the drop-down menu.
19. In the second drop-down menu, choose what you want Gmail to do with your messages after they are forwarded, such as keep Gmail's copy in the Inbox (recommended) or archive Gmail's copy.
20. Click Save Changes at the bottom of the page.

To learn more about forwarding incoming emails, read the Forward All emails and Forward some emails sections from Gmail Help's Automatic forwarding article.

To learn more about using a filter with Gmail, view the Create rules to filter your emails article. 

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Create a label in Gmail to filter emails forwarded from the delegated account

To create a label in Gmail for filtering emails forwarded from the delegated account, follow the steps listed below:

1. Open your UMD Gmail Inbox.
2. At the top right, click the gear icon.
3. Select Settings.
4. Click Labels.
5. Click Create new label.
6. Enter the desired label name in the Please enter a new label name: field (e.g. UMD Delegates account).
7. Click Create.
8. Return to your Gmail inbox.
9. Click the down arrow in the Search field. The Search Filter window will open below the Search field.
10. In the To field, enter the delegated account name, e.g. "umd-delegates@umd.edu."
11. Click Create filter with this search.
12. Select Apply the Label.
13. Select the new label that you created in step 6 from the list of labels.
14. Click Create Filter.

To learn more about labeling Gmail messages, read Gmail labels and how to use them.

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Set replies to send using the delegated account address

1. Open your UMD Gmail Inbox.
2. At the top right, click the gear icon.
3. Select Settings.
4. Click Accounts.
5. Under Send mail as, click Add another email address.
6. In the Email address field, enter the delegated account name (e.g. umd-delegates@umd.edu).
7. Click Next Step and then click Send Verification. Gmail will send a verification message to the delegated accounts email address to confirm that you own it.
8. Open the delegated account and locate the Gmail confirmation message. Click the confirmation link.
9. Return to your UMD Gmail inbox. At the top right, click the gear icon.
10. Select Settings.
11. Click Accounts.
12. Select Reply from the same address the message was sent.

To learn more about sending mail from a different address or alias, view the I'm a Google Apps for Work user sending from a domain alias or email alias section of the Send mail from a different address or alias article.

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