The IT Service Desk provides support to faculty, staff, and students. To report a problem, we encourage you to send an email to itsupport@umd.edu or Report an Issue with the Service Desk.
NOTE: For DIT's 2024 Labor Day holiday hours, see Labor Day 2024 Holiday Service Hours.
Service Desk
Phone: 301.405.1500, itsupport@umd.edu
Telephone support hours: Monday-Thursday 8 a.m.-10 p.m., Friday 8 a.m.-6 p.m., Weekend 12 p.m.-4:00 p.m.
Live Chat and email hours: Monday-Thursday 8 a.m.-10 p.m., Friday 8 a.m.-6 p.m., Weekend 12 p.m.-4:00 p.m.
Terrapin Tech (Computer support)
Phone: 301.314.7000, terpstore@umd.edu
Located on the ground floor of the Patuxent Building (PTX), room 0100.
Monday-Friday, 8:30 a.m.- 5 p.m.
Campus Information Services
Phone: 301.405.1000
Telephone support hours: Monday-Thursday 8 a.m.-10 p.m., Friday 8 a.m.-6 p.m.
Classroom Support
Phone: 301.405.2500, classrooms@umd.edu
Monday-Thursday 7:30 a.m.-10 p.m., Friday 7:30 a.m.-5 p.m.