Issue
I'm unable to access UMD services, like ELMS-Canvas, in Safari because I'm receiving a Stale Request error when authenticating with the Central Authentication Service (CAS). I recently upgraded to iOS 18.
Environment
Central Authentication Service (CAS)
Resolution
- Open the Settings app on your iPhone.
- Scroll to the bottom of the screen and select Apps.
- Scroll to Safari in the Apps screen and select it.
- Scroll to the bottom of the screen and select Advanced.
- Select Website Data. A list of websites will appear.
- Enter umd.edu in the Search field in the top right. The list will filter so only umd.edu related sites are displayed.
- Swipe to the left on umd.edu in the list of websites. An option to Delete will appear.
- Select Delete.
Please attempt to access the UMD service again.